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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexandria Póole

January 13, 2026

5  out of  5
rating by Alexandria Póole
"After paying and outrageous insurance for years and talking to Ben he got our insurance super cheap. Great customer service and willing to go the extra mile to help you with all your insurance needs from home, auto, life insurance and so much more ! Check them out!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Austin Wilson’s Team. "
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Casey Morris

January 9, 2026

5  out of  5
rating by Casey Morris
"I cannot say enough great things about Austin Wilson State Farm and my agent, Ben Wilson! From start to finish, the experience was outstanding. Ben took the time to truly understand my needs, explained everything clearly, and went above and beyond to make sure I had the best coverage. The biggest bonus? He saved me a significant amount of money without sacrificing quality. If you’re looking for an insurance team that is knowledgeable, trustworthy, and genuinely cares about their clients, look no further. Highly recommend!"
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Sylvester D

January 9, 2026

5  out of  5
rating by Sylvester D
"After searching for cheaper auto insurance for a very long time, I found Austin Wilson State Farm Agency in Florence. Benton, my insurance broker, has been very professional and courtesy and took the time to answer many of my questions. I was able to not only get cheaper cars insurance for myself and roommate but also for a few dollars more got renter’s insurance. Overall, I have found the agency to be very professional and attentive to the needs of their customers. I highly recommend Austin Wilson for your insurance needs."
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Michelle Hayes

January 8, 2026

5  out of  5
rating by Michelle Hayes
"Michael Hayes helped me insure my car through Austin Wilson State Farm. Michael helped me save some money!"
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W. Michael Hayes

January 7, 2026

5  out of  5
rating by W. Michael Hayes
"After struggling with my previous insurance company, Michael Hayes, at Austin Wilson State Farm Insurance Agency, Florence, SC, was a huge relief! He was very professional at insuring my FOUR vehicles. He went the “extra mile” to find the right coverage at the right price. His responsiveness and his communication skills were outstanding. Michael Hayes, took the time to make a struggling situation easy to manage. I highly recommend Michael Hayes to anyone looking for great service, and a competitive price! Five stars for this agent!"
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Anna Arnold

January 7, 2026

5  out of  5
rating by Anna Arnold
"I got my diamond ring insured here under a personal articles policy for a great price!"
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Michael Hayes II

January 7, 2026

5  out of  5
rating by Michael Hayes II
"Insured my fiancé‘s diamond ring here under a personal articles policy. Great customer service. Pleased with the process and price!"
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Debi Miles

December 9, 2025

5  out of  5
rating by Debi Miles
"I have been with State Farm Austin Benton for a year (working with Benton). He has been amazing to work with! Very professional and answers all of my questions as well as saving me money! I recommend him to anyone looking to change insurance policies!!! Thank you for all your help Benton!!!"
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Sheena

December 5, 2025

5  out of  5
rating by Sheena
"My mom and I were looking for a replacement auto insurance since our previous insurance company was becoming way too expensive. We happened to find the office of Austin Wilson -- State Farm Agent on 2nd Loop. The staff were friendly, attentive and helpful. The agent who worked with us, Benton Wilson, was pleasant, professional, very knowledgeable and thorough, and we ended up with a policy that fit our needs at a great rate. I highly recommend Austin Wilson's State Farm office in Florence for a variety of insurance needs."
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Kelisa Matias

November 21, 2025

5  out of  5
rating by Kelisa Matias
"I received the best customer care at this State Farm. Moving from out of town and having to learn about car insurance—and how to get the best value for my money—was definitely stressful and overwhelming. However, after reaching out to State Farm and speaking with Benton, he took the time to educate me and break everything down in a way I could easily understand. He even explained the policy to my dad over the phone (yes, I always check with my dad before making decisions lol) to make sure I was getting a good deal, which was truly heartwarming. Overall, I loved my experience here and will be recommending it to everyone."
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Mark Moseley

November 21, 2025

5  out of  5
rating by Mark Moseley
"Jackson was very professional and listened to my concerns and we started working on what was in front of us. While the situation at hand worked out differently, Jackson was very accommodating and willing to work and even encouraged me to use State Farm in the future... GO JACKSON!!!"
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Lauren Esquibel

November 20, 2025

5  out of  5
rating by Lauren Esquibel
"Spoke to Jackson, just getting a quote. He ended up beating the few quotes and current insurance I had, that also included renter's insurance bundle. Made the switch once I heard Statefarm's price. Very patient and knowledgeable. Thank you for your help!"
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Trevor Campbell

November 19, 2025

5  out of  5
rating by Trevor Campbell
"Ben Wilson was a great help. Got everything handled quickly and in a timely manner."
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Heather Brown

November 12, 2025

5  out of  5
rating by Heather Brown
"Thank you Ben for making switching insurance such an easy process!!! Ben is professional, knowledgeable and goes out of his way to save you money!!"
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Paula Jones

November 10, 2025

5  out of  5
rating by Paula Jones
"My agent Ben Wilson is a very professional person. A very delightful man. He helped me with all my insurance needs. 5 stars. Thank you Ben."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jayla Jarrett

October 10, 2025

5  out of  5
rating by Jayla Jarrett
"Matt Barrickman has made this SO easy for me. He was so informative and made this process a breeze"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Quinn

July 28, 2025

5  out of  5
rating by Quinn
"Michelle was extremely helpful in clarifying the components of my premium pricing; she was very courteous, professional, and informative."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wk Lee

July 9, 2025

5  out of  5
rating by Wk Lee
"Everyone at his business is very nice, curious an willing to help. It's nice getting a person when calling an not a machine."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks WK!!"
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Cher Pitiranggon

June 16, 2025

5  out of  5
rating by Cher Pitiranggon
"Benton Wilson is the absolute best! He is wonderful to work with and always fast to respond to any questions. I highly recommend using him for anything you need!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katina Jones

June 5, 2025

5  out of  5
rating by Katina Jones
"Benton was very helpful and knowledgeable. He was on time which is something that I truly value. I am sending my friends and family to Benton Wilson."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again!"
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Alexis Thurlo

May 2, 2025

5  out of  5
rating by Alexis Thurlo
"I’ve been looking for cheaper auto insurance, and I seriously lucked out when Jackson Martin from Austin Wilson - State Farm gave me a call! Not only did he help me find a way better deal, he DOUBLED my coverage at a cheaper rate than what I was paying before! He also helped set up my first life insurance plan and even added supplemental health insurance too. All that, and I’m still paying less than what I was before for a basic car insurance plan from my previous agency. Jackson was very knowledgeable, patient, and helpful with all of my questions, and he made sure I was taken care of. If you need insurance, this is the place to go!!"
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Quentin Watts

March 21, 2025

5  out of  5
rating by Quentin Watts
"Benton Wilson was helpful very enthusiastic and was helpful throughout the process of switching coverages."
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Kaitlynn Page

March 3, 2025

5  out of  5
rating by Kaitlynn Page
"Taylor was top tier ! Explains it very well, and gets you the best coverage for your money!"
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Bryanna Eaddy

February 28, 2025

5  out of  5
rating by Bryanna Eaddy
"In the process of filling out my information (Taylor)called me before I could even finish .He was pleasant and kind he assist me where I needed and also I called back 4 minutes to them closing to make payment and he didn’t mind waiting on me to get my card information together and he was very sweet."
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Gracelyn Coker

February 27, 2025

5  out of  5
rating by Gracelyn Coker
"Benton Wilson helped me get the best price on home and auto insurance! He also set me up with a great life insurance policy! He was so helpful and made sure I understood all my coverages! I highly recommend Austin Wilson State Farm!"