State Farm® Insurance Agent Austin Wilson

"Austin, there were just too many mishandled items when it came to writing my policy. Along with all the other mishaps, I just learned our name was spelled incorrectly on the Homeowners policy. You made excuses for all the other errors, but there is no reason you can explain away the number of errors in writing our policies. Some of which, still have not been corrected. I know you asked me to change my rating but I am sticking with this. Not only because of all the mistakes made, but also the attitude of your staff in correcting those mistakes."

"I have been with state farm for 20 plus yrs having delt with several issues with other agents of state farm decided to go to Austin Wilson location I have never been so impressed with a staff as this they are very professional and and very kind I highly recommend this particular Location"

"You will not find a more honest and trustworthy Agent. Austin and all of his office staff are wonder to work with. If you do not believe me, call the office and Inquire how Austin, Ben, heather, or anyone else in the office can help you save on all of your Insurance needs. I will never do business anywhere else!"

"As soon as I decided to switch from USAA to State Farm, Austin Wilson’s team was nothing less than amazing. That was one year ago in January 2021. Since then, I have received subpar customer service and such a lack of communication on their part. My automatic payment in February was returned for insufficient funds which had never happened before. It is an automatic draft out of my account so I just ASSUME it gets paid each month that’s the reason behind AUTO-DRAFT PAYMENTS. Now on the 21st of March, a customer service representative called me to notify me that my insurance was CANCELLED on March 13, 7 DAYS AGO, and I was never called, emailed, nor contacted, PERIOD to give me a heads up on my account. I don’t check my paper statement nor bank account LOOKING for an automatic draft I just assume my insurance company has done their due diligence in providing me with the best customer service possible in making sure I’m safe and insured. The woman I spoke with told me that I need to “check my mailbox more often” as if anyone receives paper statements anymore, but then also proceed to recite my email address and phone number that they had on file in order to make sure she had the right way to contact me. Okay great, so why did no one call nor email me once they saw something abnormal with my account instead of cancelling my policy with ZERO notice and calling me a week later demanding payment? Also switched companies today and saved a ton of money. Supporting small businesses is what I do but they must be run the proper way. I will NEVER use Austin Wilson State Farm EVER again."

"When applying for auto insurance with State Farm using Austin, he was very helpful and responsive. I gave him the information he needed and he came back with a great quote. Another strong key point of Austin work ethic was his ability to work his schedule around mine. He did this while I was gathering information for home insurance. Thanks Again Austin"

"I have known Austin for a long time and he is a great friend, family man, and all around great person. His integrity shows in both how he lives his life and in the way he conducts business in and out of the office. I highly recommend Austin for all of your home insurance, auto insurance, and all other insurance needs! He will take care of you in every step of the process whether it is writing your policy or helping you file and process a claim. Austin is honest and his word is sure. Go see Austin Wilson at Austin Wilson - State Farm TODAY!"